GOT QUESTIONS?

Frequently Asked Questions

Everything you need to know about the LiveBetter Advanced Knee Relief System.

We aim to have the product in your hands within 4 - 7 days of order placement. We will keep you updated with a tracking number so you can see where it is.

Relief varies depending on your condition and usage. Most users feel noticeable comfort for several hours after each session. For best results, regular use as recommended can provide consistent support for daily activities.

Yes, the LiveBetter™ Knee Relief System is designed for safe daily use. It features controlled heating, air compression, vibration, and red-light therapy with adjustable settings so you can use it comfortably without risk.

We’ve got you covered! Our product comes with a 30-Day Relief Guarantee. If you don’t feel improvement, you can return it hassle-free for a full refund.

Most users report feeling relief within the first 15-20 minutes of use. For best results, we recommend using the device for 15-30 minutes, 2-3 times daily. Consistent use over 2-4 weeks typically shows the most significant improvements.

Yes! Our knee relief system is specifically designed to help with arthritis symptoms. The combination of gentle heat, compression, and red-light therapy has been shown to reduce inflammation and stiffness associated with arthritis. However, we always recommend consulting with your healthcare provider before starting any new treatment.

The LiveBetter Advanced Knee Relief System is designed with adjustable velcro straps that fit most adult knee sizes from 12" to 22" in circumference. The flexible design ensures a snug, comfortable fit for optimal therapy delivery.

The built-in rechargeable battery provides up to 4 sessions (approximately 2 hours of continuous use) on a single charge. Charging takes about 2-3 hours using the included USB-C cable. You can also use the device while it's charging.

Each order includes: 1x LiveBetter Advanced Knee Relief System, 1x USB-C charging cable, 1x User manual with therapy guide, 1x Premium carrying pouch. For the 2-pack bundle, you'll receive two complete sets.

Absolutely. Our device uses a clinically-proven 660nm red light wavelength that has been extensively studied for therapeutic benefits. It's non-invasive, painless, and safe for daily use. The intensity is specifically calibrated for optimal absorption without any risk of burns or side effects.

While our device is generally safe, we recommend consulting with your cardiologist before use if you have a pacemaker or other implanted electronic medical device, as a precautionary measure.

We offer a 30-Day Relief Guarantee. If you don't experience noticeable improvement in your knee comfort within 30 days, simply contact us for a full refund — no questions asked. We'll even cover the return shipping costs.